The Pile of Loot gives you total control and flexibility over your orders and shipping. You can:
The Pile of Loot has grown organically from listening to the needs of our customers and developing a solution to meet them. It has gone through multiple iterations since it was originally introduced in 2005. We are very excited about its current feature set, which will continue to evolve and improve.
You may choose to hold any or all of your items in the Pile of Loot for up to 90 days. You will receive email notification when any items near the 90 day limit and you have not yet shipped them. Please ship them before the 90 days have passed to give yourself the most control over your shipments and shipping savings. To maintain our warehouse space, any items that reach the 90 day limit and have not yet shipped will automatically ship using the following guidelines:
If you simply cannot take shipment of items in your Pile of Loot, please contact us for other options.
Items may be canceled within the first 7 days of being added to the Pile of Loot. The refund will be issued in the form of original payment or BBTS store credit. If more than 7 days have passed since being added to the Pile of Loot the item can no longer be canceled.
No, it's FREE!
No, it's optional!
We are not able to offer any extensions beyond 90 days for items in your Pile of Loot.
Each order added to your Pile of Loot must be paid within 4 days before those items are canceled and removed from your account. Please see our Payment FAQ for more information.
Yes! Our Pile of Loot allows you to select any or all of your items to ship. Separate shipments will be subject to standard shipping and handling fees, which are paid after you have selected the items to ship.
Payments must be completed within 4 days. We are unable to hold inventory beyond that time. Please see our Payments Guide for more information.
Yes. Items in your Pile of Loot can be held for up to 90 days. You can ship items at any time during this window. When selecting a shipping method you will be given an estimated date or date range for delivery.
Yes! We will match any sale price on our website and issue a store credit refund back to you for the difference. Price matching would qualify for any purchase made within 7 days of our newly-published sale price and would not be retroactive for any previous purchases. For more information see our FAQ on Pricing.
When you release items from your Pile of Loot you specify a shipping address which allows us to calculate if any applicable sales tax is due. We must collect sales tax for orders shipping to specific states. To see which states qualify, please see our FAQ on Sales Tax.
No shipping fees are charged when you add items to your Pile of Loot. When you release items from your Pile of Loot, you will select an address which allows us to calculate the amount of shipping that will be due.
The Pile of Loot lets you consolidate the number of shipments needed to ship all items you order. By lowering the number of shipments, you save money on shipping fees.